Frequently Asked Questions
Below are a list of some common questions that eBike customers ask, but if your question isn't answered here please don't hesitate to get in touch. We're electric bike specialists and we pride ourselves on giving honest and straightforward advice.
Answer: No. Current legislation means anyone can ride an electric bicycle on the roads, but you do have to be over 14-years-old.
Answer: No. There is no legal requirement to have insurance for an electric bicycle.
Answer: Ebikes cost very little in electricity, around 5p to 7p per charge.
Answer: The motor assists your pedalling up to 15.8mph (UK legal limit). You can go faster on an electric bicycle but your legs are doing the extra work.
Answer: To comply with current legislation the eBikes are set up to assist when you are pedalling. However different electric bike models can have a simple override switch so do ask for advice.
Answer: Electric bikes are very reliable. There are only a few more moving parts on an eBike than on a normal bicycle.
Answer: It depends on the model, load, gradient and on how much work you do. Distances over 100miles are quite possible when staying in the lower setting on an eBike.
Answer: Yes, we can accept most of the reputable cycle-to-work voucher schemes when purchasing an electric bike, call for advice.
Answer: Yes, we have supplied ebikes across the country (emotorcycles across Europe and parts around the World such as Australia).
Answer: You can order some eBikes online, certainly our special offers, or just ring through or email your order. We'll take your debit/credit card details over the phone and despatch the bike. Cheques can be accepted but take a week.
Answer: Once despatched, most electric bikes arrive the next working day. But do remember some eBikes sell out so don't delay in placing your order. If you have any further questions about electric bikes please call us on 0800 612 3449 or email firstname.lastname@example.org.